Cancel Reservation

If you'd like to cancel your reservation, please follow the instructions according to type of your reservation:
  • Advanced reservation
    The term is booked, however, the advanced payment has not been executed yet.
    This reservation can be cancelled through our reservation service system.
    Please go to View reservations.
  • Firm reservation
    The term is booked and the advanced payment has been already delivered to our bank account.
    In this case, please contact us.
    The payment you have paid can be used as an advanced payment for another free term until the end of this year.